What’s New

We’re constantly making improvements to our platform. Find our latest product updates and handy tips to help you get the most out of Sendinblue!

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August 2022

Meet Conversations: Live Chat, Chatbot, FB Messenger, and much more!

We’re excited to share the release of our new Conversations app — a multi-channel messaging platform where you can centralize all your customer conversations in one platform! 😍

With Conversations, you can talk with your customers in real time with Live Chat, create automated FAQs on your website using our Chatbot, and connect additional messaging channels including FB Messenger and Instagram.

How can I get started with Conversations today?
  • Talk with your visitors in real time by adding our Live Chat widget to your website
  • Save time and create automated FAQs using our Chatbot, to answer the most common questions you receive on your website
  • No more switching between tabs: connect your FB Messenger and Instagram business accounts, and manage all your customer messages directly in Conversations
  • Reply to your customers on the go with our Sendinblue Conversations mobile app, available for both iOS & Android

🤫 Coming soon: We will also be adding integrations for Shared Inbox (Gmail, Outlook), and Whatsapp in Q2. Soon you will be able to respond to your customer emails and Whatsapp campaign messages directly in Conversations. Stay tuned!

Introducing WhatsApp marketing campaigns on Sendinblue

We’re excited to share the release of WhatsApp for marketing campaigns!

Sendinblue is proud to offer a new service offering using Meta's WhatsApp Business Platform. You will now be able to send rich marketing campaigns using the worlds most popular chat app.

With our new WhatsApp Marketing Campaigns feature, you have far more rich content possibilities compared with sending SMS campaigns. You can customize your Whatsapp campaigns with images, videos, attachments, and CTAs, as well as look at the performance of your Whatsapp campaigns — all in Sendinblue.